📝 Job Summary:

We are looking for a friendly, energetic, and customer-focused Service Associate to join our team. The Service Associate will be the first point of contact for customers, responsible for delivering excellent service, handling queries, and ensuring smooth day-to-day operations. 🙌

🔧 Key Responsibilities:

• 👋 Greet and assist customers in a courteous and professional manner
• 📋 Handle customer inquiries, requests, and complaints efficiently
• 🧾 Process transactions, billing, or service registrations as required
• 🔄 Coordinate with internal departments for service delivery
• 🧼 Maintain a clean, organized, and customer-friendly environment
• 💬 Provide accurate information about products, services, and policies
• ✅ Ensure customer satisfaction and follow up on unresolved issues
• 🗂️ Maintain records, logs, or service documentation as needed

📘 Requirements:

• Minimum qualification: 12th pass or Graduate (any stream)
• Previous customer service experience preferred
• Good communication and interpersonal skills
• Basic computer knowledge (MS Office, POS systems, etc.)
• Problem-solving ability and attention to detail
• Polite, presentable, and professional attitude

🌟 Preferred Skills:

• Experience in retail, hospitality, or service sector
• Fluency in English and local languages
• Multitasking and time management skills

Education Level : Bachelor's Degree

Technical Education : N/A

Certificate : N/A

Industrial Certificate : Experience

Key Skills
Product Knowledge , Active Listening, Verbal Communication, Attention to Detail, Time Management, Adaptability , Punctuality & Reliability

Other Skills
Time Management

• English - Reading, Writing, Speaking
• Hindi - Reading, Writing, Speaking