- Barasat (India)
Guest Service Executive (Housekeeping)
Skill Development
TOT Certified Trainer
Jobs Description
We are looking for a responsible, customer-focused, and detail-oriented Guest Service Executive (Housekeeping) to ensure cleanliness, hygiene, and excellent guest service across hotel and hospitality facilities. The candidate will be responsible for maintaining guest rooms and common areas, responding to guest requests, and coordinating with other departments to ensure a comfortable and pleasant guest experience.
Key Responsibilities:
- Clean and maintain guest rooms, bathrooms, corridors, and common areas as per hotel standards.
- Prepare guest rooms with proper linen, towels, amenities, and toiletries.
- Attend to guest requests and housekeeping-related complaints promptly and professionally.
- Inspect rooms to ensure cleanliness, hygiene, and proper presentation.
- Report maintenance issues, damages, and missing items to the concerned department.
- Maintain housekeeping supplies, equipment, and inventory.
- Follow hotel hygiene, sanitation, safety, and housekeeping procedures.
- Coordinate with Front Office, Maintenance, and other departments for smooth operations.
- Handle lost and found items according to company policies.
- Maintain professional grooming, communication, and guest-service standards.
- Support room preparation during check-in/check-out periods and high-occupancy situations.
- Ensure guest satisfaction through timely and courteous service.
Required Skills:
- Good communication and interpersonal skills.
- Customer service and guest-handling skills.
- Knowledge of housekeeping procedures and hygiene standards.
- Attention to detail and cleanliness.
- Ability to work effectively in a team.
- Good time management and organizational skills.
- Professional attitude and grooming.
- Ability to work in shifts, including weekends and holidays.
Education Qualification
Education Level : High School Diploma or Equivalent
Technical Education : NA
Certificate : TOT Certified
Industrial Certificate : Experience 2-5 Years
Required Skills and Abilities
Key Skills
Guest Service & Customer Handling, Guest Complaint Resolution, Room Preparation & Turnaround, Attention to Detail
Other Skills
Time Management
Language Requirement
- Hindi - Reading, Writing, Speaking
- English - Reading, Writing, Speaking
Jobs Company Details
Company Name : Nifa Infocomp Services Pvt Ltd
About Company
NIFA Info comp Services Private Limited is a Jaipur, Rajasthan-based private company incorporated in 1996 and currently listed as active. The company operates in the IT/software and business services domain, with its corporate classification linked to software publishing, consultancy, and related computer services.
NIFA Info comp Services has also been associated with skill development and vocational training initiatives, including training centres under schemes such as PMKK and DDU-GKY. Government and sector-skill sources list the organization as a training partner across multiple locations in Rajasthan
Contact Person : Meenakshi Skill councils
Contact Email ID : hr@buddymaa.com
Contact Number : 7678208575
Address : Office of the District Magistrate, New Administrative Building, Barasat, North 24 Parganas, West Bengal, PIN – 700124
Company Website : https://www.devex.com/organizations/nifa-infocomp-services-pvt-ltd-166696
