Job Description – Retail Sales Executive

We are looking for a dynamic and customer-focused Retail Sales Executive to join our team. The ideal candidate will be responsible for assisting customers, driving sales, maintaining store standards, and delivering an excellent shopping experience. The candidate should possess strong communication skills, a positive attitude, and a passion for retail sales.
 

Key Responsibilities

• Welcome customers and understand their requirements.
• Recommend suitable products and provide accurate product information.
• Achieve individual and store sales targets.
• Upsell and cross-sell products to maximize sales.
• Assist customers with billing, payments, and Point of Sale (POS) transactions.
• Maintain attractive product displays and ensure visual merchandising standards are followed.
• Monitor inventory levels and assist in stock replenishment.
• Keep the store clean, organized, and well-presented.
• Resolve customer queries and complaints professionally.
• Coordinate with team members to ensure smooth store operations.
• Follow company policies, procedures, and customer service standards.
• Prepare daily sales and stock reports when required.

Requirements

• High school diploma, graduate, or equivalent qualification.
• 0–3 years of experience in retail sales, customer service, or a similar role.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Basic knowledge of billing systems and POS operations.
• Ability to work in shifts, on weekends, and during holidays if required.
• Ability to achieve sales targets in a fast-paced retail environment.
• Basic computer knowledge is preferred.

Preferred Skills

• Retail Sales
• Customer Service
• Sales & Target Achievement
• Upselling & Cross-selling
• Product Knowledge
• POS Operations
• Cash Handling & Billing
• Inventory Management
• Visual Merchandising
• Communication & Negotiation Skills
• Teamwork
• Time Management
• Problem-Solving

Benefits

• Competitive salary with performance-based incentives.
• Training and career growth opportunities.
• Employee discounts (where applicable).
• Supportive and professional work environment.

Education Level : No Formal Education

Technical Education : NA

Certificate : TOT Certified

Industrial Certificate : Experencie

Key Skills
Retail Sales, Customer Service, Sales & Target Achievement, Product Knowledge, Communication Skills, Interpersonal Skills

Other Skills
Problem Solving

• Hindi - Reading, Writing, Speaking
• English - Reading, Writing, Speaking